SMS Notifications

Various SMS notifications are sent to different users on different actions. Below is a consolidated list of all SMS notifications required.

Event Type

Target user Type

Message

Comments

On boarding - Creation login details

EMP/GP Users

Dear <user>, You've been invited to mGramSeva Application of Punjab. Please login using <Link>. Username: <Phone Number> Password: <Password>

On boarding - First time login OTP

EMP/GP Users

OTP for resetting password on mGramSeva is <OTP>

Forgot Password OTP

EMP/GP Users

OTP for resetting password on mGramSeva is <OTP>

Demand (Bulk)

EMP/GP Users

Dear <user>, Demand for Billing Cycle <Cycle> has been generated for <GPWSC>. Kindly plan for collection of water charges for this period. <Link>

1st of each month

Pending Collection Reminder

EMP/GP Users

Dear <user>, Rs. <Amount> is pending collections against water charges at <GPWSC> as of <Date>. Click <Link> to see more details

fortnight

On Collection Day

EMP/GP Users

Dear <user>, Rs. <Amount> has been collected today <Date> against water charges from <number> consumers in Cash for <GPWSC>.

On Collection Day

EMP/GP Users

Dear <user>, Rs. <Amount> has been collected today <Date> against water charges from <number> consumers Online for <GPWSC>.

New Calendar Month

EMP/GP Users

Dear <user>, Rs. <Amount> has been collected in <previous month> against water charges & Rs. <Amount> has been spent as expenditure for <GPWSC>. Click <link> to see more details

Fortnight

EMP/GP Users

Please enter new expenditure bills online for <GPWSC>. Click <link> to make an expense entry now

Alternate Fortnight

EMP/GP Users

Expenditure bills for <GPWSC> are awaiting payment confirmation. Please click <link> and mark them as paid, if paid already

Demand (Bulk) - (NM & M)

Consumer

Dear <user>, water bill for <cycle> has been generated for consumer id <new consumer id> for Rs. <Amount>. Click <link> to download latest bill.

Dear <user>, water bill for <cycle> has been generated for consumer id <new consumer id> for Rs. <Amount>. Click <link> to download latest bill. Please make payment to your GPWSC.

Demand (Bulk) - (NM & M)

Consumer

Dear <user>, pending amount for water charges for consumer id <new consumer id> is Rs. <Amount>. Click <link> to pay online.

Bill Paid

Consumer

Dear <user>, Rs. <Amount> has been paid for water charges for consumer id <new consumer id>. Pending Amount is Rs. <Amount>. Click <link> to download receipt

Feedback Collection

Consumer

Dear <user>, Thank you for paying water charges. Please take this short survey and help us know more about water supply at <GPWSC>

Whatspp Message - Bill share

Consumer

x

Whatsapp Message - Bill Payment

Consumer

Dear <user>, Rs. <Amount> has been paid for water charges for consumer id <new consumer id>. Pending Amount is Rs. <Amount>. Click <link> to download receipt

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